Privacy Policy
Your data is yours. Here is exactly what we collect, why, and what we do with it.
Who We Are
ETW Shop is operated by Elan's Tech World, a business based in New York, NY. When this policy refers to "we," "us," or "our," it means Elan's Tech World. When it refers to "you" or "your," it means you, the customer browsing or purchasing from our shop.
What We Collect
We keep data collection to the minimum needed to fulfill your order and provide support.
| Data | Why We Collect It |
|---|---|
| Name | To process and ship your order |
| Email address | Order confirmation, shipping updates, and support communication |
| Phone number | Delivery coordination and order support (only if you provide it) |
| Shipping address | To deliver your order |
| Order details | To fulfill your purchase, process returns, and honor warranty claims |
| Device & browser info | Basic analytics to improve the shopping experience (via cookies — see below) |
What We Do NOT Collect
- We never see, handle, or store your credit card number, CVV, or financial details — all payment processing is handled by Square
- We do not collect Social Security numbers, government IDs, or biometric data
- We do not collect data from minors (our products are not marketed to anyone under 18)
How We Use Your Information
- Process and ship your order
- Send order confirmations and shipping updates
- Communicate about returns, warranty claims, or support requests
- Improve our website and shopping experience
- Comply with legal obligations if required
We do not use your data for unsolicited marketing, automated profiling, or targeted advertising. If we ever want to send you promotional content, we will ask for your explicit opt-in first.
Third Parties
We work with a small number of services to operate the shop. Each has their own privacy practices:
| Service | Purpose | Their Privacy Policy |
|---|---|---|
| Square | Payment processing | square.com/privacy |
| Vercel | Website hosting | vercel.com/privacy |
| Google Fonts | Typography | google.com/privacy |
We do not sell, trade, rent, or share your personal information with any third party for their marketing purposes. Information is shared only as needed to process your order (e.g., your shipping address with a delivery courier).
Cookies
Our shop uses minimal cookies and browser storage:
- Cart data — stored in your browser session so your shopping bag persists while browsing. This is cleared when you close the browser.
- Analytics — basic, anonymous page-view data to understand how our shop is used. No personal identification.
We do not use tracking cookies, retargeting pixels, or cross-site advertising trackers.
Data Retention
We retain order records for as long as necessary to fulfill our business and legal obligations, including warranty support (minimum 90 days after purchase) and tax record-keeping. If you would like your data deleted after your warranty period and any applicable retention period has expired, contact us and we will accommodate your request where legally permitted.
Your Rights
Depending on your location, you may have the right to:
- Request a copy of the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Opt out of any future marketing communications
To exercise any of these rights, contact us at elan@elanstechworld.com. We aim to respond within 30 days.
Security
We take reasonable measures to protect your information, including using HTTPS encryption across our entire site and relying on Square's PCI-compliant infrastructure for payments. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security of data transmitted to or from our site.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the shop after changes are posted constitutes acceptance of the revised policy.
Contact
If you have questions about this privacy policy or how your data is handled, reach out:
- Email: elan@elanstechworld.com
- Phone: (929) 417-6819
- Location: New York, NY
Questions about your data?